I have been in this industry professionally for over 10 years now. It amazes me that so many people do not know the value we can offer as travel agents. I hear so many times, I saw it so I booked it. I thought today would be a great day to share some of the value I offer to my clients.
First, clients are more to me at MackeyMouse Travel than just people who booked their vacation with me. Through the process of working on a trip, often times we become friends. When living life, raising children, working, sports, dance, band, anniversaries, birthdays, it spills over into conversations I have with clients. I think that makes us much more understanding and willing to help someone (clients) who might need something quick or have a somewhat hard issue.
Now that we have that out of the way, let’s look at some of the things travel agents can do versus you booking directly online.
When you travel to another country, you are at the mercy of your host country. If something goes wrong you are on your own. Whether that something is medical or “trouble” you have to navigate the embassy and try to get yourself or loved ones home while in the middle of a stressful situation. I’m in my home office moving and changing to get you on your way as quickly as possible. If you are landing in Paris at 2am and have a connection at 5am, but your flight is delayed because of a detour or delay in take off, I work to get your connection changed, transfers updated, hotel notified you will be late, reschedule any tours you may have had upon landing, so that you don’t have to stress about a thing! Online agency's do not do that!
Because I have a network of agents and suppliers I can be in contact with someone before you can google the question! I have quoted my specialties so many times I can do it blindfolded (or while driving telling my husband how to navigate a website!) and get you booked sitting at a pool bar! Most people take hours navigating and checking to make sure they aren’t doing something wrong. I know what is needed and get it done.
You are on vacation to enjoy your family! Why should you spend your time in destination worrying over changes, questions, delays, bumps in the road? I am here to make sure you have what you need to have the time of your life! I understand the costs involved in delays and what it does to the overall experience of your trip.
Using a travel agent doesn’t take away from the fun of planning your trip. If you want to plan, do it! I’ll be here to answer questions, offer advice, and advocate while you are on your vacation. But booking your trip with me is a must in these new days of travel and all that is happening in the world! I want to be your trusted agent and help you spend your vacation budget wisely and use up all of your vacation days!
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